Have you got computer problems?

If you have, here are some useful tips:

Problems with your sound:

• Make sure your speakers are working by plugging them into an MP3 player or something similar.

• Try using headphones instead of speakers to see if you can hear any sound.

• Make sure your speakers/headphones are plugged into the pale green port.

• Check the volume in windows.

• Check the volume in the program you are using to play the sound.

• If you have a laptop, there may be a seperate volume control on the case of the laptop.

• Try playing sound from a few different sources like a CD, DVD and the hard drive.

Internet Problems:

• Is your computer communicating with your modem/router? Look for a little icon in the bottom right hand corner of the monitor (System Tray). If it is, contact your ISP (Internet Service Provider).

• Turn your modem/router off for one minute then turn it back on. Wait another minute then try again.

• Make sure any Usernames and Passwords are correct.

• If you are getting the error message “Limited or no connectivity” right-click on the connection and click “repair”.

• If you are using dial-up, remove any telephone extension cables and faxes from the line.

Windows Xp isn’t loading:

• Try booting the computer in SAFE MODE (keep tapping F5 as soon as you press the power button. Windows Vista users will then be shown a menu where they need to press F8 to see the SAFE MODE option).

• Write down any error messages.

• If you can, back up all of your important files and folders before calling us just in case the worst happens.

• Have any CDs or DVDs that were supplied with your computer to hand.

If you cant see anything on your screen:

• Restart the computer.

• Try booting the computer in SAFE MODE (keep tapping F5 as soon as you press the power button).

• Unplug the monitor and then plug it in again.

• If you can, try another monitor or try your monitor on another computer.

• If you are using a laptop, try moving the screen forwards and backwards.

CD\DVD Drive won’t play or burn discs:

• Try playing or burning different brands of CDs and DVDs.

• Try different CD\DVD playback and burning software.

• Make sure your CDs and DVDs are clean.

• If the CD or DVD drive won’t open, straighten a paper clip and poke it in the tiny hole at the front of the drive.

If none of the above work,
try these:

• Write down any error messages. Then i can help diagnose the problem.

• Performing a System Restore (Start > All Programs > System Tools > System Restore) often helps.

• Check for driver or firmware updates from manufacturers’ websites.

• Check for patches or updates for programs and games.

• If you haven’t fixed the problem using my simple steps!

• Scan your computer for viruses and spyware.

If you haven’t fixed the problem using my simple steps!

Contact me on:

Email: luke88addis@msn.com

Thank you

21tech

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